Returns

We want all our customers to fall in love with their chosen items. However, if you're unhappy with your purchase, please let us know as soon as possible and return within 30 days of purchase.

Before making the return, please contact us through the email clamorullc@gmail.com

Our returns address is:

Encargo Usa 
448 Arkansas Court

Kissimmee, Florida

34759

All returned items must be unused and in their original condition with garment tags attached. Where possible, we ask that you return all items in their original packaging. If you have broken cellophane seals on any items, please return all other labels and materials apart from the cellophane itself. Items that have been used cannot be returned. Any items that have clearly been used will not be refunded even if they are returned to us. Any rejected returns cannot be reshipped and will be destroyed upon receipt.

Please contact us if you are unsure about our returns process.

The postage and handling of your return is your responsibility. Please ensure that you obtain proof of postage when sending your parcel back as we cannot be held responsible for any orders that do not arrive back to us. You may be able to claim compensation through your chosen return service if you have proof of postage.

Returns can only be refunded to the person who originally placed and paid for the order, and the refund can only be processed back to the same payment method. Refunds can take up to 14 days after receipt of the return.